MTNL | Telecom Customer care

MTNL | Introduction
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in Mumbai and New Delhi metro cities and Mauritius island in Africa. By 1992, the company was a monopoly in Mumbai and New Delhi, when the telecom sector was opened to other service providers. "Transparency makes us different" is the motto of the company. At present, there is 57% stock in the company that is organized by public and institutional investors in the Government of India. The company's shares are listed on the Bombay Depository Receipts on the Bombay Stock Exchange, the London Depository Receipts on the London Stock Exchange and the New York Stock Exchange. By December 2017, there are 3.58 million subscribers

The name of the company is derived from Hindi: Metropolitan means "Metropolis" (Maha "big", city "city") and corporation mean "corporation".

MTNL Services


Telephone and mobile


MTNL provides fixed line telephone and WLL services. It also provides mobile services on GSM and CDMA platforms. MTNL is a different service brand:

Dolphin - A postpaid GSM service that also provides Value Added Services like 3G,
Trump - A prepaid GSM service, similar to Dolphin,
Garuda - A WLL service which provides an FW tariff and mobile tariff
Phone numbers related to MTNL start with Prefix 2 in fixed line telephone and WLL. In GSM, mobile number prefix 901x, 9868, 9757, 9869, 9968, and 9969 begin with

The efficiency of MTNL has improved significantly in the last few years. In the past, a customer had to wait longer for securing the connection but now they can get the connection within hours of the subscription request being filed.

Radiofrequency summary

MTNL owns spectrum in the country with 850 Mhz, 900 Mhz, 1800 Mhz, and 2100 Mhz band.

3G mobile service

MTNL started 3G services in India in the name of "MTNL 3G Jadu". The services offered include video calling, mobile TV and mobile broadband with high-speed data connectivity from December 11, 2008, to 3.6 MB / s. MTNL is planning to offer 3G services across India by the middle of 2009. MTNL also provides 3G data cards for use in mobile devices other than mobile phones. MTNL will set up 1.5 million 3G lines in the first phase of its 3G roll-out in Mumbai and Delhi (which currently has 40 lakh existing mobile lines). MTNL announced in January 2012 that they will upgrade their 3G network to more advanced HSPA + with download speeds of 28.8 Mb / s before the end of 2012.

MTNL launches its first 3G-enabled BlackBerry Bold Smart Phone and launches its BlackBerry solutions on 2G and 3G networks.

Broadband and FTTH
MTNL is the largest ISP of Mumbai and Delhi (in the case of market share), and is the third largest ISP in India, although its presence is in only two circles. MTNL provides tri and internet services through dial-up and DSL. It provides video on demand, video on demand and IPTV services through Triand. Triand is targeted at homes and small businesses.

MTNL launched the Fiber to the Home (FTTH) Triple Play (Voice, Video, and Data) High-Speed Broadband service on November 9, 2011, in Delhi. The speed of the FTTH, core network was launched in Mumbai on March 1, 2012, to 1 GB / S. [11] MTNL FTTH broadband offers many services based on IPTV, HDTV, 3D TV, video on demand, bandwidth on demand, instant video conferencing, interactive gaming and many other value added services such as triple play services. .

In 2004, the Telecom Regulatory Authority of India had mandated a minimum speed of 256 kb / s for all broadband connections. MTNL has increased the minimum speed of all its broadband plans from existing 256 kb / s to 512 kb / s, effective 26 January 2012, 256 kb / s to 512 kb / s for selecting the minimum broadband speed first in India ISP became, without any compulsory regulation. On 12 November 2013, MTNL announced that it will upgrade the speed of its existing unlimited broadband plans in Mumbai to at least 1 Mb / S, at no extra cost.


MTNL also offers other services like VPN, VoIP and Leased Lines through BSNL and VSNL.


MTNL Customer Care Number

Here, you can get the MTNL customer care number, toll-free number, and common MTNL customer care number
Note:- That this MTNL customer care number 24*7 i.e. it works every day and every minute, so you no need to worry about the timing.
  • MTNL customer care number: 
  1. Landline Customer care – 198 or 1500 or 1501 or 22221500
  2. Internet/Broadband – 198 or 1504 or 22221504
  3. CDMA Garuda of MTNL – 1502 or 22221502 or 1800111502
  4. GSM Dolphin/TRUMP of MTNL – 1503 or 22221503 or 1800111503
  • MTNL customer care number (Region Wise):- Clik Here
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